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2by Mohd Fahami, Abas“... government hospital and private hospitals in Ipoh, Perak. The adapted of SERVQUAL instrument was used...”
Published 2011
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Thesis -
3by Nu’man, A. Harits“... View (RBV) and Dynamic Capabilities (DC). The research instrument consisted of 92 items adapted from...”
Published 2017
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Get full text
Thesis