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  1. 1
    Relationship between service quality and customer loyalty: mediating effect of customer satisfaction and customer trust in Thailand’s audit firms
    by Pringviriya, Nuchsara
    Published 2015
    “..., reduce costs and lead to future revenue. The major drivers of customer loyalty are service quality...”
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  2. 2
    The Determinants of Audit Report Lag: The Mediating Effect of Auditor's Reliance in Jordan
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