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Factors Affecting Service Recovery Performance of Insurance Agents With Employment Status as Moderator: A Study of Northern Peninsular Malaysia
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Piaralal, Niriender Kumar
Published 2013
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Institution
Universiti Utara Malaysia
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UUM ETD
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Piaralal, Niriender Kumar
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Mat, Norazuwa
Md Isa, Filzah
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Universiti Utara Malaysia
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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