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Manager (association football)
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Mohd Mokhtar, Sany Sanuri
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The influence of after-sales service quality, relationship quality and alternative attractiveness on customer loyalty of Malaysian national carmakers
by
Zainil Hanim, Saidin
Published 2017
“
.... As to managerial and strategy recommendations,
managers
should prioritize more on ―how‖ the service is delivered...
”
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Institution
Universiti Utara Malaysia
1
Collection
UUM ETD
1
Author
Zainil Hanim, Saidin
1
Theses Advisor
Mohd Mokhtar, Sany Sanuri
Saad, Rohaizah
1
Yussoff, Rushami Zien
1
Granting Institution
Universiti Utara Malaysia
1
Language
eng
1
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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