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1by Mohamad Zainol Abidin, Adam“... in delivering quality service to customers. The findings also suggested that employees with a strong sense...”
Published 2018
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Thesis -
2by Gbadebo, Salimon Maruf“... distributed randomly to 382 customers of four major banks in Nigeria. Out of 291 returned questionnaires, 266...”
Published 2016
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3by Saad M, Alawni Mohammed“... the mediating effect of customer satisfaction on the relationship between perceived service quality...”
Published 2015
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