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  1. 1
    Service Quality In Higher Learning Institution : The Case Of UUM
    by Abd. Rahim, Romle
    Published 2002
    “... findings in this study. First, comparing to the findings by Kwan and Ng (1999) that both Hong Kong...”
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  2. 2
    An examination of quality management practices, human-oriented elements, and organizational performance in the Malaysian higher education institutions
    by Abd. Rahim, Romle
    Published 2014
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