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    Apology strategies used by hotel management students in response to conflicts and challenges
    “...Communication is deeply intertwined in the hotel industry. Besides providing services, one cannot...”
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  2. 2
    Apology strategies used by hotel management students in response to conflicts and challenges
    “...Communication is deeply intertwined in the hotel industry. Besides providing services, one cannot...”
    Get full text
    Get full text
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    Thesis
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