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Investigating service recovery performance of call center employees in Telecom sector Pakistan
by
Ahmad, Munawar Javed
Published 2019
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Institution
Universiti Utara Malaysia
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UUM ETD
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Author
Ahmad, Munawar Javed
Theses Advisor
Ahmad, Norzieiriani
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Zakaria, Nazlina
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Universiti Utara Malaysia
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eng
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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