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Ministry of Commerce (Pakistan)
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Investigating service recovery performance of call center employees in Telecom sector
Pakistan
by
Ahmad, Munawar Javed
Published 2019
“
...Telecom call centres in
Pakistan
are facing the issue of poor employees' service recovery...
”
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Institution
Universiti Utara Malaysia
1
Collection
UUM ETD
1
Author
Ahmad, Munawar Javed
Theses Advisor
Ahmad, Norzieiriani
1
Zakaria, Nazlina
1
Granting Institution
Universiti Utara Malaysia
1
Language
eng
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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