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    Pelaksanaan Pengurusan Kualiti Menyeluruh (TQM) Di Daerah Kuala Muda Ke Arah Mencapai ISO 9002 Menjamin Kepuasan Bekerja Guru-guru
    by Ghazali, Ismail
    Published 2001
    “... school teachers in the Kuala Muda district after the implementation of TQM toward achieving the MS IS0...”
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