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Loo Jang Yih, Vincent
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The link on service characteristics, customer satisfaction and competitive strategy among retail chain stores in Kuala Lumpur
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Loo Jang Yih, Vincent
Published 2018
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Institution
Universiti Utara Malaysia
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UUM ETD
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Loo Jang Yih, Vincent
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Ahmad Arshad, Darwina
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Universiti Utara Malaysia
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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