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Author:
Roskhan Abdul Shukur
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Catalog
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Author:
Roskhan Abdul Shukur
Collection:
Catalog
Language:
English
Suggested Topics:
4 filters
Banks and banking
AND
Customer Services
AND
Customer relations
AND
Management
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A CRM framework for a banking call centre /
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Roskhan Abdul Shukur
Published 2012
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Institution
Universiti Malaya
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Collection
Catalog
Author
Roskhan Abdul Shukur
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Universiti Malaya.
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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