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Vimala Kadiresan
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Author:
Vimala Kadiresan
Collection:
Catalog
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English
Suggested Topics:
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Attitudes
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Banks and banking
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Consumers
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Customer services
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Information technology
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The effectiveness of information and communication technology (ICT) introduction in enhancing customer relationship management (CRM) : a study on the Malaysian banking /
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Vimala Kadiresan
Published 2008
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Institution
Universiti Malaya
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Catalog
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Vimala Kadiresan
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Universiti Malaya.
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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