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Survey on customer's perception of their main banker's value disciplines and service loyalty : a case of retail banking customers in Malaysia /
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Ng, Oy Lin
Published 2010
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Relationships between customer satisfaction and service loyalty : users' perception on telecommucation service providers in Malaysia /
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Chong, Hui Ling
Published 2008
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Customer perceived quality, relationship quality and business loyalty : an example of B2B organization /
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Kong, Shin Yee
Published 2008
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Service quality, customer satisfaction and loyalty towards JKR Malaysia /
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Mohammad Suhainy Abdull Rahim
Published 2009
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Institution
Universiti Malaya
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Catalog
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Chong, Hui Ling
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Kong, Shin Yee
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Mohammad Suhainy Abdull Rahim
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Ng, Oy Lin
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Universiti Malaya.
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