Showing
1 - 5
results of
5
for search '
'
Skip to content
Language
English
中文(简体)
中文(繁體)
اللغة العربية
All Fields
Title
Author
Subject
Call Number
ISBN/ISSN
Tag
Find
Advanced
Reset Filters
Collection:
Catalog
Granting Institution:
Universiti Malaya.
Language:
English
Suggested Topics:
Case studies
AND
Quality assurance
Reset Filters
Show filters (5)
Collection:
Catalog
Granting Institution:
Universiti Malaya.
Language:
English
Suggested Topics:
Case studies
AND
Quality assurance
Search Results
Suggested Topics within your search.
Suggested Topics within your search.
Case studies
Quality assurance
Customer services
2
Quality control
2
Total quality management
2
Banks and banking
1
Comparative studies
1
Management
1
Service industries
1
Work measurement
1
Showing
1 - 5
results of
5
for search '
'
, query time: 0.01s
Refine Results
Sort
Relevance
Date Descending
Date Ascending
Call Number
Author
Title
1
A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
by
Tan, Seng Khee
Published 1996
Call Number:
Loading...
Located:
Loading...
Get full text
Thesis
Book
Save to List
Saved in:
2
Measuring service quality : a case study of United Malayan Banking Corporation Berhad /
by
Raja Nor Izah Raja Jaafar
Published 1996
Call Number:
Loading...
Located:
Loading...
Get full text
Thesis
Book
Save to List
Saved in:
3
A case study on the successful implementation of TQM in Harris Advance Technology (M) Sdn. Bhd. /
by
Lee, Fook On
Published 1996
Call Number:
Loading...
Located:
Loading...
Get full text
Thesis
Book
Save to List
Saved in:
4
Perception of total quality management (TQM) implementation in the public sector : a case study of the Inland Revenue Board (IRB) of Malaysia /
by
Nurseha Mahmud
Published 1997
Call Number:
Loading...
Located:
Loading...
Get full text
Thesis
Book
Save to List
Saved in:
5
Re-engineering of the quality assurance process using work study methodology /
by
Chia, Yew Hoong
Published 2001
Call Number:
Loading...
Located:
Loading...
Get full text
Thesis
Book
Save to List
Saved in:
Search Tools:
Get RSS Feed
—
Email this Search
—
Save Search
Back
Narrow Search
Institution
Universiti Malaya
5
Collection
Catalog
Author
Chia, Yew Hoong
1
Lee, Fook On
1
Nurseha Mahmud
1
Raja Nor Izah Raja Jaafar
1
Tan, Seng Khee
1
Granting Institution
Universiti Malaya.
Language
English
PublishDate
From:
To:
Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
Loading...