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  1. 1
    Tahap kualiti perkhidmatan pelanggan : kajian kes Tabung Haji Negeri Selangor /
    by Mohd Norber Kassim
    Published 2005
    Subjects: “...Lembaga Urusan dan Tabung Haji (Selangor) Customer services....”
    Thesis Book
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  2. 2
    Pengurusan berkualiti di bahagian perkhidmatan kaunter : satu kajian kes di Jabatan Imigresen Malaysia /
    by Radduan Yusof
    Published 2003
    Subjects: “...Customer services Malaysia Case studies...”
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    Thesis Book
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  3. 3
    Customer satisfaction : a study on highway service provider /
    by Mat Sanusi Basri
    Published 2008
    Subjects: “...Service industries Customer services Malaysia....”
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  4. 4
    Customer satisfaction : a case study on Lucent Technologies (Malaysia) Sdn. Bhd. /
    by Kuah, Kim Peng
    Published 1998
    Subjects: “...Telecommunication equipment industry Malaysia Customer services....”
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  5. 5
    Customer satisfaction : a study of admixtures buyers /
    by Foo, Kian Chai
    Published 2000
    Subjects: “...Manufacturing industries Malaysia Customer services...”
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  6. 6
    A TQM approach on the measurement of customer satisfaction for users of cellular telephones /
    by Subramaniam K. S. Gopala Iyer
    Published 1998
    Subjects: “...Cellular radio equipment industry Malaysia Customer services....”
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  7. 7
    Service quality, customer satisfaction and loyalty towards JKR Malaysia /
    by Mohammad Suhainy Abdull Rahim
    Published 2009
    Subjects: “...Customer services Malaysia....”
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