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  1. 1
    On the impact of responsiveness and accessibility of services on student satisfaction : two sides of the coin /
    by Fard, Pooyan Yousefi
    Published 2009
    Subjects: “...Open University Malaysia Students....”
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    Thesis Book
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  2. 2
    Survey on customer's perception of their main banker's value disciplines and service loyalty : a case of retail banking customers in Malaysia /
    by Ng, Oy Lin
    Published 2010
    Subjects: “...Relationship marketing Malaysia Case studies....”
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  3. 3
    Development of an integrated scale for the measurement of web-based library service quality /
    by Kiran Kaur
    Published 2011
    Subjects: “...Academic libraries Malaysia Evaluation....”
    Thesis Book
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