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  1. 1
    The relationships among service quality, corporate image, student satisfaction and positive word-of-mouth in a Malaysian private university /
    by Khoo, Yen Ting
    Published 2012
    Subjects: “...Customer services....”
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    Thesis Book
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  2. 2
    A study on the role of customer satisfaction in domestic retail banking sector /
    by Wong, Siew Fong
    Published 2012
    Subjects: “...Financial services industry Customer services....”
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  3. 3
    Factors influencing Arab and non-Arab customers' satisfaction towards banks in Malaysia /
    by Al-Mallah, Nada Tareq
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia....”
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