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  1. 1
    Enhancing Brahms model with multi-layered alerts filtration system for customer service improvement /
    by Ghaffar, Abid
    Published 2020
    Subjects: “...Customer relations Management Data processing...”
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    Thesis
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  2. 2
    Capturing the real customer experience based on the parameters in the call detail records /
    by Khan, Nusratullah
    Published 2019
    Subjects: “...Customer services Data processing 25469...”
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