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Universiti Sultan Zainal Abidin
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Collection:
Catalog
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Universiti Sultan Zainal Abidin
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Benchmarking (Management)
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Consumer satisfaction --
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AND
Total quality management
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Hubungan di antara kualiti perkhidmatan, kepuasan pelanggan dan kesetiaan pelanggan Perbadanan Perpustakaan Awam Terengganu
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Kamarulzaman Mahmood
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Institution
Universiti Sultan Zainal Abidin
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Catalog
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Kamarulzaman Mahmood
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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