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Suggested Topics:
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Customer relations
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Banks and banking
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Corporate image, service quality, customer perceived value, relationship quality and its effect on switching intention among Islamic banking customers in Malaysia /
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Nor Hashima Hashim
Published 2011
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Relationship of functional and relational value to behavioral intention of bank customers in Malaysia /
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Nasreen Khan
Published 2012
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The impact of customer relationship management related critical success factors on customer satisfaction: an emprirical study of the banks in Malaysia /
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Jan, Muhammad Tahir
Published 2012
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A CRM framework for a banking call centre /
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Roskhan Abdul Shukur
Published 2012
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Institution
Universiti Malaya
3
Universiti Islam Antarabangsa Malaysia
1
Collection
Catalog
Author
Jan, Muhammad Tahir
1
Nasreen Khan
1
Nor Hashima Hashim
1
Roskhan Abdul Shukur
1
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Universiti Malaya.
3
International Islamic University Malaysia.
1
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English
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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