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A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
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Tan, Seng Khee
Published 1996
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Measuring service quality : a case study of United Malayan Banking Corporation Berhad /
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Raja Nor Izah Raja Jaafar
Published 1996
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A statistical study of small sample QA audit iniative /
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Fong, Hean Chuan
Published 1991
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Implementing total quality management in an aerospace company /
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Lim, Fang Seng
Published 1996
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Total quality management in the Singapore construction industry /
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Lim, Hooi Guan
Published 1996
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Institution
Universiti Malaya
5
Collection
Catalog
Author
Fong, Hean Chuan
1
Lim, Fang Seng
1
Lim, Hooi Guan
1
Raja Nor Izah Raja Jaafar
1
Tan, Seng Khee
1
Granting Institution
Universiti Malaya.
2
Language
English
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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