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  1. 1
    A study and implementation of CRM into an e-commerce model oriented system in a sales and retail environments /
    by Ilangovan Perumal
    Published 2011
    Subjects: “...Customer relations Management....”
    Thesis Book
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  2. 2
    Electronic Customer Relationship Management (E-CRM) to support e-shoppers in Cheng Du, China /
    by Dong, Xin
    Published 2007
    Subjects: “...Customer relations China Chengdu Management....”
    Thesis Book
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  3. 3
    Challenges facing Malaysian e-commerce companies in establishing global brands /
    by Noor Azli Othman
    Published 2001
    Subjects: “...Customer relations Management 18278...”
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
    Thesis
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