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  1. 1
    The Qur'anic model of hospitality services and its application on Grand Putri Hotel of Kuala Terengganu /
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  2. 2
    The effect of a market orientation on business performance in the Indonesian lodging sector /
    by Karjantoro, Handoko
    Published 2001
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  3. 3
    Desirable competencies for hospitality educators in Thailand : a delphi approach /
    by Nanthachai, Yupa
    Published 2002
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  4. 4
    The influence of perceived image on passengers' expectation towards inflight hospitality of national carries /
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  5. 5
    The determination of tourist loyalty toward Malaysia : the case of the Saudis and Emiratis tourists /
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  6. 6
    The influence of service fairness and hospitality on behavioural intentions in airlines services /
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  7. 7
    Leadership competencies required for future hotel general managers' success in Thailand /
    by Weerakit, Naree
    Published 2007
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  8. 8
    The influence of relationship quality on customer loyalty : evidence from the practices of outsourcing in the Malaysian hotel industry /
    by Maria Abdul Rahman
    Published 2014
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  9. 9
    Measuring organizational commitment through its relationship with organizational identity, organizational citizenship behaviour and organizational employer branding /
    by Hashim Fadzil Ariffin
    Published 2013
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  10. 10
    The self-assessment of hospitality employment skills among vocational students in Malaysia /
    by Nor Aziah Ahmad
    Published 2018
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  11. 11
    Cash holdings, corporate governance and firm performance in hospitality industry /
    by Kwan, Jing Hui
    Published 2018
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  12. 12
    Competitive marketing strategies of service apartments in Singapore /
    by Choo, Josephine Wan Koon
    Published 1998
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  13. 13
    An empirical investigation into the ethical perceptions of employees in the hospitality industry in Malaysia : managerial and organisational implications /
    by Tay, Michael K. H.
    Published 1998
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  14. 14
    A genre-based analysis of print advertisements for hospitality and tourism /
    by Zanariah Abd. Shukor
    Published 2003
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  15. 15
    The effect of service innovation and customer choices on customer value in the hospitality industry in Malaysia /
    by Bhuvanes Veerakumaran
    Published 2009
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  16. 16
    ESP for hospitality and tourism students : a needs analysis /
    by Krishna Rubi Munusamy
    Published 2011
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