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The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings /
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Toelle, Sulistyawati
Published 2006
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Universiti Kebangsaan Malaysia
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Catalog
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Toelle, Sulistyawati
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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