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Survey on customer's perception of their main banker's value disciplines and service loyalty : a case of retail banking customers in Malaysia /
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Ng, Oy Lin
Published 2010
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Relationship marketing tools (RMTs) and their relationship with customer satisfaction and retention /
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Che Aniza Che Wel
Published 2009
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Customer perceived quality, relationship quality and business loyalty : an example of B2B organization /
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Kong, Shin Yee
Published 2008
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Service quality, customer satisfaction and loyalty towards JKR Malaysia /
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Mohammad Suhainy Abdull Rahim
Published 2009
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Institution
Universiti Malaya
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Universiti Kebangsaan Malaysia
1
Collection
Catalog
Author
Che Aniza Che Wel
1
Kong, Shin Yee
1
Mohammad Suhainy Abdull Rahim
1
Ng, Oy Lin
1
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