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  1. 1
    Customer satisfaction in the information technology service industry /
    by Tay, Kim Leong
    Published 1993
    Subjects: “...Service industries Malaysia....”
    Thesis Book
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  2. 2
    Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
    by Mohd Aidil Riduan Awang Kader
    Published 2009
    Subjects: “...Service industries Pahang Information technology Quality control....”
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    Thesis Book
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