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UTM Institutional Repository
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Universiti Teknologi Malaysia, International Business School
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The relationship between the soft elements of critical success factors and TQM tangible effects in Malaysian industries
by
Lau, Hoe Chai
Published 2000
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Universiti Teknologi Malaysia
1
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UTM Institutional Repository
Author
Lau, Hoe Chai
1
Granting Institution
Universiti Teknologi Malaysia, International Business School
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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