Quality control Dissertations 21 Dissertations, Academic 21 Customer services 18 Management 18 Total quality management 18 Consumer satisfaction 11 ISO 9000 Series Standards 10 Standards 10 Case studies 9 Evaluation 8 Quality assurance 7 Administration 5 Civil service 5 Construction industry 5 Food industry and trade 5 Hospitals 5 Islam 5 Religious aspects 5 Service industries 5 Banks and banking 4 Manufactures 4 Manufacturing industries 4 Medical care 4 Psychological aspects 4 Computer networks 3 Consumers' preferences 3 Drinking water 3 Education, Higher 3 Health services administration 3