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  1. 1
    The influence of service quality and consumption emotions on consumer retention in airline industry /
    by Mosleh, Anhar Abdulmalek Omar
    Published 2016
    Subjects: “...Airlines Customer services...”
    Click here to view 1st 24 pages of the thesis. Members can view fulltext at the specified PCs in the library.
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  2. 2
    Malaysian public perception towards airline safety factors and issues /
    by Ahmad Nabil Saroni
    Published 2020
    Subjects: “...Airlines Safety measures Malaysia...”
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  3. 3
    Antecedents of brand loyalty in the commercial airline industry : a case study in the Malaysian context /
    by Mustapha, Hadj Smail
    Published 2013
    Subjects: “...Airlines...”
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