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Granting Institution:
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Consumer satisfaction
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Customer relations
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Management
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Survey on customer's perception of their main banker's value disciplines and service loyalty : a case of retail banking customers in Malaysia /
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Ng, Oy Lin
Published 2010
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Customer perceived quality, relationship quality and business loyalty : an example of B2B organization /
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Kong, Shin Yee
Published 2008
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Service quality, customer satisfaction and loyalty towards JKR Malaysia /
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Mohammad Suhainy Abdull Rahim
Published 2009
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Institution
Universiti Malaya
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3
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Kong, Shin Yee
1
Mohammad Suhainy Abdull Rahim
1
Ng, Oy Lin
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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