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  1. 21
    Service quality of commercial banks : consumer's perceptions /
    by Lim, Ngat Chin
    Published 1992
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  2. 22
    Purchasing management in a manufacturing firm /
    by Lim, Kok Wah
    Published 1996
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  3. 23
    Customer satisfaction of copier users /
    by Koh, Lian Peng
    Published 1996
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  4. 24
    Corporate governance of Tenaga Nasional Berhad of Malaysia /
    by Ahmad Rashdi Ja'afar
    Published 1996
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  5. 25
    The development of ISO 9000 quality system in local property development and construction industry /
    by Choo, Shyh Chin
    Published 1996
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  6. 26
    Two-sided CUSUM procedures for quality control /
    by Tan, Yi Fei
    Published 1998
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  7. 27
    Comparison of the quality of potable drinking water from various sources : Zamzam (Saudia Arabia), Evian (French) and mineral water (Malaysia) /
    by Al-Mohana, Wisam Naji Atiyah
    Published 2010
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  8. 28
    Comparative study of potable drinking water from natural and industrial sources /
    by AlWaad, Mudar Saad Husin
    Published 2010
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  9. 29
    Survey on the adoption and implementation of cost of quality (COQ) reporting among manufacturing organizations in Malaysia /
    by Murugan Rasamanie
    Published 2010
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  10. 30
    Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
    by Mohd Aidil Riduan Awang Kader
    Published 2009
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  11. 31
    Power quality audit in an electronic manufacturing plant /
    by Raymond, Charles Sarimuthu
    Published 2010
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  12. 32
    Reducing layer two handoff latency in WLANs using advanced context distribution /
    by Abdulwahid, Laeth A.
    Published 2009
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  13. 33
    A study of process failure modes and effects analysis with ergonomic factors /
    by Kho, Yan Hao
    Published 2011
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  14. 34
    Application of six sigma methodology for improving process yield in surface mount technology /
    by Nadiah Muhamad
    Published 2011
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  15. 35
    Development of an integrated scale for the measurement of web-based library service quality /
    by Kiran Kaur
    Published 2011
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  16. 36
    Relationship among service quality, food quality, perceived value, customer satisfaction and behavioural intentions in the Malaysian fast food industry /
    by Seaw, Thiam Chin
    Published 2010
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  17. 37
    Consumers attitude towards "Mamak" food in Malaysia /
    by Kartina Abu Bakar
    Published 2010
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  18. 38
    Evaluation of service quality (SERVQUAL) performance on managing agent in a strata housing scheme /
    by Shamree Liew @ Romzie
    Published 2010
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  19. 39
    Quality assurance for accreditation of private higher education institutions in the Sultanate of Oman /
    by Alwahaibi, Said Salim Mohamed
    Published 2009
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  20. 40
    Malaysian construction firms : motivation for ISO 9000 certification, implementation effort and firm performance /
    by Wang, Hang Min
    Published 2011
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