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  1. 1
    Service quality of commercial banks : consumer's perceptions /
    by Lim, Ngat Chin
    Published 1992
    Subjects: “...Customer services Malaysia Quality control....”
    Thesis Book
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  2. 2
    Factors influencing Arab and non-Arab customers' satisfaction towards banks in Malaysia /
    by Al-Mallah, Nada Tareq
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia....”
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    Thesis Book
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