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  1. 1
    Pengurusan kualiti menyeluruh (TQM) : sokongan pengurusan atasan berdasarkan persepsi kakitangan di Dewan Bandaraya Kuala Lumpur /
    by Ahmad Shukri Hj. Abdul Aziz
    Published 2000
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    Thesis Book
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  2. 2
    Persepsi kakitangan awam terhadap kualiti dan produktiviti /
    by Norliza Mohamad Zin
    Published 2004
    Thesis Book
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  3. 3
    Teachers perception of total quality management (TQM) in secondary schools in Federal Territory (Kuala Lumpur) and Selangor /
    by Ho, Heng Ling
    Published 1998
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  4. 4
    Employees perception on total quality management : a case on Malaysian Airlines System Berhad (MAS) /
    by Errna Sabbaria Zainal
    Published 2006
    Thesis Book
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