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Showing 1 - 20 results of 22 for search '"Customer service"', query time: 0.03s Refine Results
  1. 1
    Measuring service quality in a commercial bank /
    by Rajendran Vijayakumar
    Published 1996
    Subjects: “...Banks and banking Malaysia Customer services Quality control...”
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  2. 2
    Internal marketing : a study of management support and employees' commitment to customer service in banking industry of Malaysia /
    by Sim, Chin Ming
    Published 2008
    Subjects: “...Customer services Malaysia Marketing Management....”
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  3. 3
    Debit card as a means of payment in Malaysia /
    by Mohd Amifarez Hamidun
    Published 2012
    Subjects: “...Banks and banking Customer services....”
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  4. 4
    Selection criteria and product holding of Malaysia working in Klang Valley who practices multiple banking /
    by Yeoh, Ai Leen
    Published 2007
    Subjects: “...Banks and banking Customer services Malaysia....”
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  5. 5
    Customer satisfaction and retail banking : an assessement of some of the key antecedents of customer satisfaction in retail banking /
    by Hamdan Abdul Hamid
    Published 2007
    Subjects: “...Banks and banking Malaysia Customer services....”
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  6. 6
    Service quality of commercial banks : consumer's perceptions /
    by Lim, Ngat Chin
    Published 1992
    Subjects: “...Customer services Malaysia Quality control....”
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  7. 7
    Measuring service quality : a case study of United Malayan Banking Corporation Berhad /
    by Raja Nor Izah Raja Jaafar
    Published 1996
    Subjects: “...United Malayan Banking Corporation Berhad Customer services Quality control...”
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  8. 8
    A study on the determinants of behavioral intention towards using mobile banking services in Malaysia /
    by Ang, Gim Wah
    Published 2010
    Subjects: “...Banks and banking Customer services Malaysia....”
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  9. 9
    A study on the role of customer satisfaction in domestic retail banking sector /
    by Wong, Siew Fong
    Published 2012
    Subjects: “...Financial services industry Customer services....”
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  10. 10
    Factors influencing Arab and non-Arab customers' satisfaction towards banks in Malaysia /
    by Al-Mallah, Nada Tareq
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia....”
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  11. 11
    The effectiveness of information and communication technology (ICT) introduction in enhancing customer relationship management (CRM) : a study on the Malaysian banking /
    by Vimala Kadiresan
    Published 2008
    Subjects: “...Banks and banking Customer services Information technology Malaysia....”
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  12. 12
    Kepuasan pelanggan terhadap kualiti perkhidmatan perbankan Islam : kajian ke atas pelanggan bank-bank Islam di Kuching, Sarawak /
    by Anitha Rosland
    Published 2016
    Subjects: “...Banks and banking Customer services Sarawak Kuching....”
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  13. 13
    Corporate image, service quality, customer perceived value, relationship quality and its effect on switching intention among Islamic banking customers in Malaysia /
    by Nor Hashima Hashim
    Published 2011
    Subjects: “...Banks and banking Customer services Malaysia....”
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  14. 14
    Internet banking technology acceptance model : a focus on Hofstede cultural dimensions /
    by Haghighy, Tahereh Kazemzadeh
    Published 2009
    Subjects: “...Banks and banking Customer services Technological innovations....”
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  15. 15
    Relationship of functional and relational value to behavioral intention of bank customers in Malaysia /
    by Nasreen Khan
    Published 2012
    Subjects: “...Banks and banking Customer services Malaysia....”
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  16. 16
    Determinants of Islamic bank selection : a case study of Bank Rakyat /
    by Nor Hafizan Razali
    Published 2011
    Subjects: “...Banks and banking Customer services Malaysia....”
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  17. 17
    Peningkatan productiviti dan kualiti dalam sebuah bank perdagangan : satu kajian khusus ke atas konsep pusat perniagaan komersial dan tatacara baru proses perniagaan /
    by Mohammad Rodzi Ismail
    Published 1997
    Subjects: “...Banks and banking Malaysia Customer services Quality control....”
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  18. 18
    Electronic banking in Malaysia : consumer perception & behaviour /
    by Lee, Jiann Liang
    Published 1999
    Subjects: “...Banks and banking Malaysia Customer services....”
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  19. 19
    IT in banking : a study of selected services /
    by Ramesh Mohan
    Published 1998
    Subjects: “...Banks and banking Malaysia Customer services....”
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  20. 20
    Cyberbanking and conventional banking : a comparative study /
    by Teoh, Peng Hooi
    Published 1998
    Subjects: “...Banks and banking Malaysia Customer services....”
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