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  1. 1
    Developing Consumer-Based Service Brand Equity (CBSBE) : an airline industry perspective /
    Subjects: “...Airlines Customer services Malaysia....”
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    Thesis Book
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  2. 2
    Service quality, customer satisfaction and loyalty towards JKR Malaysia /
    by Mohammad Suhainy Abdull Rahim
    Published 2009
    Subjects: “...Customer services Malaysia....”
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