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Showing 1 - 9 results of 9 for search '"Service industries"', query time: 0.02s Refine Results
  1. 1
    Customer satisfaction in the information technology service industry /
    by Tay, Kim Leong
    Published 1993
    Subjects: “...Service industries Malaysia....”
    Thesis Book
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  2. 2
    Customer satisfaction : a study on highway service provider /
    by Mat Sanusi Basri
    Published 2008
    Subjects: “...Service industries Customer services Malaysia....”
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  3. 3
    A study of the perception of customer satisfaction towards the supply and services provided by Tenaga Nasional Berhad : customer satisfaction index survey /
    by Abdul Haris Abdul Karim
    Published 1996
    Subjects: “...Service industries Malaysia....”
    Thesis Book
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  4. 4
    Expectancy disconfirmation of service delivery by Kota Bharu Municipal Council /
    by Nublah Nurina Nazran
    Published 2017
    Subjects: “...Service industries Malaysia Kelantan Management....”
    Thesis Book
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  5. 5
    Measuring information system perfomance in public sector : a case study in Pahang State Education Department /
    by Mohd Aidil Riduan Awang Kader
    Published 2009
    Subjects: “...Service industries Pahang Information technology Quality control....”
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  6. 6
    A study on the role of customer satisfaction in domestic retail banking sector /
    by Wong, Siew Fong
    Published 2012
    Subjects: “...Financial services industry Customer services....”
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  7. 7
    Customers satisfaction and loyalty for mobile service providers /
    by Hassan, Kamaludin Dahir
    Published 2007
    Subjects: “...Cellular telephone services industry Customer services Malaysia....”
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  8. 8
    Brand perception, locus of control and consumer knowledge as mediators in consumer complaint behaviour /
    by Chan, Choy Ping
    Published 2009
    Subjects: “...Cell phone services industry Consumer complaints Malaysia....”
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  9. 9
    Survey on customer's perception of their main banker's value disciplines and service loyalty : a case of retail banking customers in Malaysia /
    by Ng, Oy Lin
    Published 2010
    Subjects: “...Financial services industry Malaysia Management....”
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