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  1. 1
    From online perceived value to e-loyalty : a study of Malaysian low cost carriers /
    by Lim, Pey Chyi
    Published 2010
    Subjects: “...Airlines Customer services Malaysia Automation....”
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    Thesis Book
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  2. 2
    Keperluan penyediaan kiosk layan diri untuk meningkatkan penyampaian perkhidmatan di Jabatan Kastam Di Raja Malaysia, Negeri Selangor /
    by Mohd Jasmi Md Piah
    Published 2010
    Subjects: “...Customer services Technological innovations Selangor....”
    Thesis Book
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  3. 3
    Internet banking technology acceptance model : a focus on Hofstede cultural dimensions /
    by Haghighy, Tahereh Kazemzadeh
    Published 2009
    Subjects: “...Banks and banking Customer services Technological innovations....”
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