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  1. 1
    Measuring the dimension of quality assurance in higher education in Oman /
    by Al-Amri, Amal Said Zaid
    Published 2021
    Thesis Book
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  2. 2
    A study of the benefits and difficulties faced by the implementation of MS ISO 9000 quality management system : a Malaysian service producer perspective /
    by Law, Kim Ching
    Published 1996
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  3. 3
    Measuring service quality in a commercial bank /
    by Rajendran Vijayakumar
    Published 1996
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  4. 4
    A comparative analysis of service quality at Tenaga Nasional Berhad and Pos Malaysia one-stop payment centres /
    by Tan, Seng Khee
    Published 1996
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  5. 5
    Quality management system for an engineering consultancy organization /
    by Manharlal, Dipak Kumar
    Published 1996
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  6. 6
    Measuring service quality : a case study of United Malayan Banking Corporation Berhad /
    by Raja Nor Izah Raja Jaafar
    Published 1996
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  7. 7
    A case study on the successful implementation of TQM in Harris Advance Technology (M) Sdn. Bhd. /
    by Lee, Fook On
    Published 1996
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  8. 8
    The development of ISO 9000 quality system in local property development and construction industry /
    by Choo, Shyh Chin
    Published 1996
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  9. 9
    Perception of total quality management (TQM) implementation in the public sector : a case study of the Inland Revenue Board (IRB) of Malaysia /
    by Nurseha Mahmud
    Published 1997
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  10. 10
    Easywinwin with quality assurance and multi-criteria preference techniques : a groupware system for negotiating requirements /
    by Hazrina Sofian
    Published 2010
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  11. 11
    Quality assurance for accreditation of private higher education institutions in the Sultanate of Oman /
    by Alwahaibi, Said Salim Mohamed
    Published 2009
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  12. 12
    Requirements quality assistant using natural language processing techniques /
    by Roslin Abdul Rahman
    Published 2010
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  13. 13
    Requassis : a software support tool for requirements quality checking /
    by Ahmad Hizami Rosehaizad
    Published 2010
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  14. 14
    Kesedian sekolah-sekolah agama islam swasta di Selatan Thailand dalam melaksanakan jaminan kualiti pendidikan /
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  15. 15
    Service quality, customer satisfaction, and customer loyalty in Malaysia takaful consumers /
    by Lee, Hou Fei
    Published 2013
    Thesis Book
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  16. 16
    Quality management in construction projects perspective from the Malaysian construction industry /
    by Tan, Chin Keng
    Published 2008
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  17. 17
    An analysis of the existing software quality standards /
    by Narishchandrar Singh
    Published 1999
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  18. 18
    Software quality assurance : an empirical study on the human, management and technology factors using a quality assurance tool /
    by Ow, Siew Hock
    Published 1999
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  19. 19
    Re-engineering of the quality assurance process using work study methodology /
    by Chia, Yew Hoong
    Published 2001
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  20. 20
    A software review support tool for errors management and rework effort measurement /
    by Lee, Yun Kiew
    Published 2003
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