Total quality management Management 20 Quality control 13 Case studies 9 Construction industry 5 Islam 5 Organizational effectiveness 5 Religious aspects 5 Attitudes 4 ISO 9000 Series Standards 4 Job satisfaction 4 Manufacturing industries 4 Civil service 3 Employees 3 Hospitals 3 Quality assurance 3 Standards 3 Benchmarking (Management) 2 Computer software industry 2 Corporate culture 2 Manufactures 2 Officials and employees 2 Research 2 Universities and colleges 2 Absorptive capacity (Economics) 1 Administration 1 Armed Forces 1 Bank employees 1 Banks and banking 1 Battery industry 1