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  1. 1
    The level of service quality of the frontline employees at the University of Malaya /
    by Che Mazni Sidek
    Published 2014
    Subjects: “...Public universities and colleges Malaysia Quality control....”
    Thesis Book
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  2. 2
    Customer satisfaction with service quality indicators at Pahang National Park /
    by Siti Mashitah Sarif
    Published 2009
    Subjects: “...National parks and reserves Customer services Pahang Quality control....”
    Thesis Book
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