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Institution:
Universiti Kebangsaan Malaysia
Language:
English
Suggested Topics:
Customer loyalty
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Institution:
Universiti Kebangsaan Malaysia
Language:
English
Suggested Topics:
Customer loyalty
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Customer loyalty
Dissertations, Academic
4
Consumer satisfaction
3
Dissertations
3
Consumer behavior
2
Banks and banking
1
Cell phones
1
Customer relations
1
Management
1
Value
1
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Service loyalty and switching behaviour in mobile phone service usage /
by
Farzana Quoquab Habib
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Antecedents of online customer loyalty intention : mediation effect of satisfaction, trust and attitude toward loyalty /
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Feizbakhsh, Mirbehzad
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The linkages among service quality attributes, customer value, customer satisfaction, and customer loyalty in Indonesian retail banking settings /
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Toelle, Sulistyawati
Published 2006
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Relationship marketing tools (RMTs) and their relationship with customer satisfaction and retention /
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Che Aniza Che Wel
Published 2009
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Institution
Universiti Kebangsaan Malaysia
Collection
Catalog
4
Author
Che Aniza Che Wel
1
Farzana Quoquab Habib
1
Feizbakhsh, Mirbehzad
1
Toelle, Sulistyawati
1
Language
English
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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