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Universiti Malaya
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Universiti Malaya
Suggested Topics:
Banks and banking
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Consumer satisfaction
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Customer services
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Banks and banking
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Measuring service quality using SERVQUAL /
by
Ow, Jolene Chong Fong
Published 1994
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Service quality of commercial banks : consumer's perceptions /
by
Lim, Ngat Chin
Published 1992
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Virtual brand personality, customer satisfaction and brand loyalty in online banking industry /
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Ong, Khian Sin
Published 2009
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A study on the role of customer satisfaction in domestic retail banking sector /
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Wong, Siew Fong
Published 2012
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Customer satisfaction and retail banking : an assessement of some of the key antecedents of customer satisfaction in retail banking /
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Hamdan Abdul Hamid
Published 2007
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Factors influencing Arab and non-Arab customers' satisfaction towards banks in Malaysia /
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Al-Mallah, Nada Tareq
Published 2012
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Institution
Universiti Malaya
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Catalog
6
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Al-Mallah, Nada Tareq
1
Hamdan Abdul Hamid
1
Lim, Ngat Chin
1
Ong, Khian Sin
1
Ow, Jolene Chong Fong
1
Wong, Siew Fong
1
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Universiti Malaya.
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Services hosted by the Perpustakaan Sultan Abdul Samad, Universiti Putra Malaysia with Cooperation MySyL Group
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