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  1. 1
    Retail banking market : Singapore scenario /
    by Chia, Wilson Yew Hock
    Published 1989
    Subjects: “...Banks and banking Singapore Customer services....”
    Thesis Book
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  2. 2
    A study on the role of customer satisfaction in domestic retail banking sector /
    by Wong, Siew Fong
    Published 2012
    Subjects: “...Financial services industry Customer services....”
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    Thesis Book
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  3. 3
    Development of quality management systems for some major banking functions /
    by Leck, Siew Leng
    Published 1996
    Subjects: “...Banks and banking Singapore Customer services Quality control....”
    Thesis Book
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