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  1. 1
    Employee scheduling : an aspect of service management /
    by Pang, Johnny
    Published 1998
    Subjects: “...Shift systems Management....”
    Thesis Book
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  2. 2
    Implementation of TQM and its integration into the business strategy : a case study of a power plant operation and maintenance company /
    by Chew, Yee Chuan
    Published 1996
    Subjects: “...Total quality management Malaysia Case studies....”
    Thesis Book
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  3. 3
    Employees perception on total quality management : a case on Malaysian Airlines System Berhad (MAS) /
    by Errna Sabbaria Zainal
    Published 2006
    Subjects: “...Total quality management Malaysia Case studies....”
    Thesis Book
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  4. 4
    Evaluating the effectiveness of approved training programs : a Malaysian case study /
    by Lee, Kin Shin
    Published 1998
    Subjects: “...Personnel management Malaysia Evaluation...”
    Thesis Book
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