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  1. 21
    Customer satisfaction : a case study on Lucent Technologies (Malaysia) Sdn. Bhd. /
    by Kuah, Kim Peng
    Published 1998
    Subjects: “...Telecommunication equipment industry Malaysia Customer services....”
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    Thesis Book
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  2. 22
    Integrative mechanisms in the design process of building refurbishment projects /
    by Azlan Shah Ali
    Published 2008
    Subjects: “...Construction industry Malaysia....”
    Thesis Book
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  3. 23
    The impact of benchmarking : a case study of Harris Advanced Technology (M) Sdn. Bhd. /
    by Jayanthi Nadaraju
    Published 1998
    Subjects: “...Semiconductor industry Malaysia Quality control...”
    Thesis Book
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