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  1. 1
    English language needs of help desk personnel in the electronics industries /
    by Ng, Swee Ging
    Published 2006
    Subjects: “...English language Business English Usage....”
    Thesis Book
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  2. 2
    The development of knowledge based helpdesk system for a large multinational company /
    by Ponmalar Parasuraman
    Published 2013
    Subjects: “...International business enterprises Customer services Information technology....”
    Thesis Book
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  3. 3
    Peningkatan productiviti dan kualiti dalam sebuah bank perdagangan : satu kajian khusus ke atas konsep pusat perniagaan komersial dan tatacara baru proses perniagaan /
    by Mohammad Rodzi Ismail
    Published 1997
    Subjects: “...Business planning Malaysia Case studies....”
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    Thesis Book
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  4. 4
    Consumers' evaluation on B2C E-commerce service quality : Malaysian perspective /
    by Shahril Azwan Ismail
    Published 2008
    Subjects: “...Business enterprises Customer services Malaysia Quality control....”
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    Thesis Book
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