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Showing 1 - 20 results of 24 for search '"Quality control"', query time: 0.03s Refine Results
  1. 1
    A framework for IT infrastructure and an exploration of the role of service quality when evaluating an IT service function /
    by Wilson, Robyn E.
    Published 2001
    Subjects: “...Information technology Quality control....”
    Thesis Book
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  2. 2
    Excellence in the public service : the CPF approach /
    by Liew, Choon Lee
    Published 1997
    Subjects: “...Central Provident Fund (Singapore) Customer services Quality control...”
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  3. 3
    Measuring the service quality of a travel agency using the SERVQUAL model /
    by Tan, Jimmy Chee Keong
    Published 1994
    Subjects: “...Travel agents Singapore Quality control....”
    Thesis Book
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  4. 4
    Service quality : an empirical study of a hotel /
    by Phua, Chiew Pheng
    Published 1994
    Subjects: “...Customer services Singapore Quality control....”
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  5. 5
    Consumers' evaluation on B2C E-commerce service quality : Malaysian perspective /
    by Shahril Azwan Ismail
    Published 2008
    Subjects: “...Business enterprises Customer services Malaysia Quality control....”
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  6. 6
    Measuring service quality in a commercial bank /
    by Rajendran Vijayakumar
    Published 1996
    Subjects: “...Banks and banking Malaysia Customer services Quality control...”
    Thesis Book
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  7. 7
    Measuring service quality : a case study of United Malayan Banking Corporation Berhad /
    by Raja Nor Izah Raja Jaafar
    Published 1996
    Subjects: “...United Malayan Banking Corporation Berhad Customer services Quality control...”
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  8. 8
    Development of quality management systems for some major banking functions /
    by Leck, Siew Leng
    Published 1996
    Subjects: “...Banks and banking Singapore Customer services Quality control....”
    Thesis Book
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  9. 9
    Tuition centres determinants of acceptance and loyalty for future business sustainability /
    by Balasubramaniam Tharmiah
    Published 2008
    Subjects: “...Customer services Malaysia Quality control....”
    Thesis Book
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  10. 10
    Measuring service quality using SERVQUAL /
    by Ow, Jolene Chong Fong
    Published 1994
    Subjects: “...Banks and banking Singapore Customer services Quality control....”
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  11. 11
    Service quality of commercial banks : consumer's perceptions /
    by Lim, Ngat Chin
    Published 1992
    Subjects: “...Customer services Malaysia Quality control....”
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  12. 12
    Customer satisfaction of copier users /
    by Koh, Lian Peng
    Published 1996
    Subjects: “...Customer services Malaysia Quality control....”
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  13. 13
    Quality measurement of passenger rail traffic service /
    by Low, Yoke Kiew
    Published 1994
    Subjects: “...Customer services Malaysia Quality control....”
    Thesis Book
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  14. 14
    Customer service quality as a competitive strategy in the Malaysian automotive industry /
    by Tan, Alex Thiam Keat
    Published 1998
    Subjects: “...Customer services Malaysia Quality control....”
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  15. 15
    Corporate governance of Tenaga Nasional Berhad of Malaysia /
    by Ahmad Rashdi Ja'afar
    Published 1996
    Subjects: “...Customer services Malaysia Quality control....”
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  16. 16
    Perceptions on bus service quality in Penang /
    Subjects: “...Customer services Quality control Research....”
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  17. 17
    Improving delivery of shared public services in Kampala Capital City Authority Uganda /
    by Madinah, Nabukeera
    Published 2015
    Subjects: “...Customer services Uganda Quality control....”
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  18. 18
    A TQM approach on the measurement of customer satisfaction for users of cellular telephones /
    by Subramaniam K. S. Gopala Iyer
    Published 1998
    Subjects: “...Cellular radio equipment industry Malaysia Quality control....”
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  19. 19
    Peningkatan productiviti dan kualiti dalam sebuah bank perdagangan : satu kajian khusus ke atas konsep pusat perniagaan komersial dan tatacara baru proses perniagaan /
    by Mohammad Rodzi Ismail
    Published 1997
    Subjects: “...Banks and banking Malaysia Customer services Quality control....”
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  20. 20
    Expectation and perception towards University of Malaya's service quality /
    by Mohd Hairolnezam Kahmis
    Published 2013
    Subjects: “...Customer services Quality control Case studies...”
    Thesis Book
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