Total quality management Management 27 Quality control 24 Case studies 15 Construction industry 9 Quality assurance 9 Standards 7 ISO 9000 Series Standards 6 Organizational effectiveness 6 Attitudes 5 Civil service 5 Islam 5 Religious aspects 5 Corporate culture 4 Job satisfaction 4 Manufacturing industries 4 Computer software industry 3 Employees 3 Hospitals 3 Manufactures 3 Research 3 Banks and banking 2 Benchmarking (Management) 2 Building 2 Buildings 2 Electronic industries 2 Employee attitude surveys 2 Maintenance 2 Officials and employees 2 Oil industries 2