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  1. 1
    A study on service quality and customer satisfaction towards local government authority in Majlis Bandaraya Kuala Terengganu
    Subjects: “...Universiti Sultan Zainal Abidin -- Faculty of Business and Management...”
    Thesis Book
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  2. 2
    Hubungan di antara kualiti perkhidmatan, kepuasan pelanggan dan kesetiaan pelanggan Perbadanan Perpustakaan Awam Terengganu
    Subjects: “...Universiti Sultan Zainal Abidin -- Faculty of Business and Management...”
    Thesis Book
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